Switching platforms
Most of a move is one export and one import. Your contacts can be here in minutes, and the people who unsubscribed stay unsubscribed. The honest part, up front: automations cannot be imported by any platform — not by us, not by anyone — they get rebuilt. Here is exactly how a move works.
Your contacts, with names and custom fields, exported from your current platform as a spreadsheet and imported here with column mapping. Your tags and groups come across as columns in the file. If your store runs on WooCommerce, our plugin syncs your products and customers directly.
This is the step people forget, and the one that matters most. Export the unsubscribed and bounced addresses from your old platform and add them under Settings → Suppressions here. Anyone who opted out there will never be emailed from here.
Welcome series, abandoned cart, post-purchase, win-back — every platform keeps its workflows locked in its own format, so they are recreated, not imported. Every standard flow exists in our builder, and most people rebuild their welcome and cart flows first and the rest as they go.
Signup forms and landing pages are recreated here too, then you swap the embed code on your site — or connect the WordPress plugin and let it handle your store's forms and checkout events.
Every platform keeps an export in its audience or subscribers section — MailerLite under Subscribers, Mailchimp under Audience, Omnisend and Klaviyo under their audience and segment tools. Download the full list as a CSV file.
While you are there, export the unsubscribed and bounced addresses as their own file. You will add them in step 4.
Create your free account, go to Contacts → Import, upload the file, and map the columns. You will confirm the contacts gave you permission — we ask on every import, and purchased or scraped lists are never allowed.
Go to Settings → Suppressions and paste the addresses from step 2. Anyone on that list is blocked from receiving your email here, permanently.
Add your domain under Settings → Sending domains and publish the one verification record we give you. Your email then goes out as your own domain, with your own reputation.
Start with the welcome email and abandoned cart — for most businesses those two do the heavy lifting — then recreate the rest of your flows and swap your signup forms over.
New accounts start at 1,000 sends a day, growing by half again every day for the first two weeks. That warm-up protects your deliverability while inbox providers get to know your new home. Big list? Spread the first sends across the warm-up instead of blasting everyone on day one.
Tens of thousands of contacts and a dozen automations is a project, not an afternoon — so we will do the heavy lifting with you, free. Assisted migration covers the list move, the unsubscribe carry-over, domain setup, and rebuilding your automations, at no charge on any paid plan. Tell us where you are coming from and we will plan the move with you.
Ask about assisted migrationOr start free and move at your own pace.